Shipping is quoted per order. Small pieces travel insured by ground courier; furniture travels white-glove freight, room of choice, from our Miami warehouse.
Returns for a change of mind: one day from delivery, buyer pays shipping and a 15% restocking fee. If a piece is not as we described it, you have 7 days — we refund in full including your original shipping, pay the return freight, and charge no restocking fee.
Questions? Call 305-975-0601.
Domestic shipping
Every piece ships from our warehouse in Miami. Shipping is quoted per order, so you are never charged an estimate — we price the actual crate, the actual route, and the actual service level, and send it to you before you commit.
Small and medium decorative objects — lamps, vases, prints, ceramics — travel by FedEx or UPS Ground, fully insured, signature required. Typical transit is 3–7 business days.
Furniture and large pieces travel by white-glove freight with BMC International Freight. Delivery is room of choice, subject to the carrier's access at your address. Freight transit varies by destination and is typically 7–14 business days. We contact you to arrange a delivery window.
International shipping
We ship worldwide, quoted case by case. Tell us the piece and the destination and we will price crating, freight, insurance and customs handling for you.
Packing
Every piece is packed by hand using museum-quality materials. Fragile items are double-boxed with custom foam inserts. Glass and detachable elements are removed and packed separately, then reassembled on arrival.
Returns
Returns are accepted within one day of delivery. To return a piece, notify us within that window and return it in the same condition in which it arrived.
The buyer pays all shipping costs — outbound and return — and a 15% restocking fee.
This mirrors the terms you already know from the major marketplaces. Because the window is short, we would rather you ask first: request additional photographs, measurements or a condition report before you buy, and we will send them the same day.
If something arrives damaged
Photograph the packaging and the piece before unpacking further, and contact us within 48 hours. We handle all freight claims directly and will arrange a resolution.
Questions
Call 305-975-0601, or use the contact form. We answer quickly.
